SECOND DIVISION
[ G.R. No. 208908, March 11, 2015 ]COFFEE BEAN v. ROLLY P. ARENAS +
THE COFFEE BEAN AND TEA LEAF PHILIPPINES, INC. AND WALDEN CHU, PETITIONERS, VS. ROLLY P. ARENAS, RESPONDENT.
D E C I S I O N
COFFEE BEAN v. ROLLY P. ARENAS +
THE COFFEE BEAN AND TEA LEAF PHILIPPINES, INC. AND WALDEN CHU, PETITIONERS, VS. ROLLY P. ARENAS, RESPONDENT.
D E C I S I O N
BRION, J.:
We resolve in this petition for review on certiorari[1] the challenge to the Court of Appeals' (CA) decision[2] dated March 26, 2013 and resolution[3] dated August 30, 2013 in CA-G.R.
SP No. 117822. These assailed CA rulings affirmed the National Labor Relations Commission's (NLRC) decision[4] dated August 13, 2010, which also affirmed the Labor Arbiter's (LA) February 28, 2010 decision.
The Antecedent Facts
On April 1, 2008, the Coffee Bean and Tea Leaf Philippines, Inc. (CBTL) hired Rolly P. Arenas (Arenas) to work as a "barista" at its Paseo Center Branch. His principal functions included taking orders from customers and preparing their ordered food and beverages.[5] Upon signing the employment contract,[6] Arenas was informed of CBTL's existing employment policies.
To ensure the quality of its crew's services, CBTL regularly employs a "mystery guest shopper" who poses as a customer, for the purpose of covertly inspecting the baristas' job performance.[7]
In April 2009, a mystery guest shopper at the Paseo Center Branch submitted a report stating that on March 30, 2009, Arenas was seen eating non-CBTL products at CBTL's al fresco dining area while on duty. As a result, the counter was left empty without anyone to take and prepare the customers' orders.[8]
On another occasion, or on April 28, 2009, Katrina Basallo (Basallo), the duty manager of CBTL, conducted a routine inspection of the Paseo Center Branch. While inspecting the store's products, she noticed an iced tea bottle being chilled inside the bin where the ice for the customers' drinks is stored; thus, she called the attention of the staff on duty. When asked, Arenas muttered, "kaninong iced tea?" and immediately picked the bottle and disposed it outside the store.[9]
After inspection, Basallo prepared a store manager's report which listed Arenas' recent infractions, as follows:
Based on the mystery guest shopper and duty manager's reports, Arenas was required to explain his alleged violations. However, CBTL found Arenas' written explanation unsatisfactory, hence CBTL terminated his employment.[11]
Arenas filed a complaint for illegal dismissal. After due proceedings, the LA ruled in his favor, declaring that he had been illegally dismissed. On appeal, the NLRC affirmed the LA's decision.
CBTL filed a petition for certiorari under Rule 65 before the CA. CBTL insisted that Arenas' infractions amounted to serious misconduct or willful disobedience, gross and habitual neglect of duties, and breach of trust and confidence. To support these allegations, CBTL presented Arenas' letter[12] where he admitted his commission of the imputed violations.
On March 26, 2013, the CA issued its decision dismissing the petition. The CA ruled that Arenas' offenses fell short of the required legal standards to justify his dismissal; and that these do not constitute serious misconduct or willful disobedience, and gross negligence, to merit his termination from service. The CA denied CBTL's motion for reconsideration opening the way for this present appeal via a petition for review on certiorari.
The main issue before us is whether CBTL illegally dismissed Arenas from employment.
The Petition
CBTL argues that under the terms and conditions of the employment contract, Arenas agreed to abide and comply with CBTL's policies, procedures, rules and regulations, as provided for under CBTL's table of offenses and penalties and/or employee handbook.[13] CBTL cites serious misconduct as the primary reason for terminating Arenas' employment. CBTL also imputes dishonesty on the part of Arenas for not immediately admitting that he indeed left his bottled iced tea inside the ice bin.
Our Ruling
We DENY the petition.
As a rule, in certiorari proceedings under Rule 65 of the Rules of Court, the CA does not assess and weigh each piece of evidence introduced in the case. The CA only examines the factual findings of the NLRC to determine whether its conclusions are supported by substantial evidence, whose absence points to grave abuse of discretion amounting to lack or excess of jurisdiction.[14] In the case of Mercado v. AMA Computer College,[15] we emphasized that:
Our review of the records shows that the CA did not err in affirming the LA and the NLRC's rulings. No grave abuse of discretion tainted these rulings, thus, the CA's decision also warrants this Court's affirmation. The infractions which Arenas committed do not justify the application of the severe penalty of termination from service.
First, Arenas was found eating non-CBTL products inside the store's premises while on duty. Allegedly, he left the counter unattended without anyone to entertain the incoming customers. Second, he chilled his bottled iced tea inside the ice bin, in violation of CBTL's sanitation and hygiene policy. CBTL argues that these violations constitute willful disobedience, thus meriting dismissal from employment.
We disagree with CBTL.
For willful disobedience to be a valid cause for dismissal, these two elements must concur: (1) the employee's assailed conduct must have been willful, that is, characterized by a wrongful and perverse attitude; and (2) the order violated must have been reasonable, lawful, made known to the employee, and must pertain to the duties which he had been engaged to discharge.[17]
Tested against these standards, it is clear that Arenas' alleged infractions do not amount to such a wrongful and perverse attitude. Though Arenas may have admitted these wrongdoings, these do not amount to a wanton disregard of CBTL's company policies. As Arenas mentioned in his written explanation, he was on a scheduled break when he was caught eating at CBTL's al fresco dining area. During that time, the other service crews were the one in charge of manning the counter. Notably, CBTL's employee handbook imposes only the penalty of written warning for the offense of eating non-CBTL products inside the store's premises.
CBTL also imputes gross and habitual neglect of duty to Arenas for coming in late in three separate instances.
Gross negligence implies a want or absence of, or failure to exercise even a slight care or diligence, or the entire absence of care. It evinces a thoughtless disregard of consequences without exerting any effort to avoid them.[18] There is habitual neglect if based on the circumstances, there is a repeated failure to perform one's duties for a period of time.[19]
In light of the foregoing criteria, we rule that Arenas' three counts of tardiness cannot be considered as gross and habitual neglect of duty. The infrequency of his tardiness already removes the character of habitualness. These late attendances were also broadly spaced out, negating the complete absence of care on Arenas' part in the performance of his duties. Even CBTL admitted in its notice to explain that this violation does not merit yet a disciplinary action and is only an aggravating circumstance to Arenas' other violations.[20]
To further justify Arenas' dismissal, CBTL argues that he committed serious misconduct when he lied about using the ice bin as cooler for his bottled iced tea. Under CBTL's employee handbook, dishonesty, even at the first instance, warrants the penalty of termination from service.[21]
For misconduct or improper behavior to be a just cause for dismissal, (a) it must be serious; (b) it must relate to the performance of the employee's duties; and (c) it must show that the employee has become unfit to continue working for the employer.[22]
However, the facts on record reveal that there was no active dishonesty on the part of Arenas. When questioned about who placed the bottled iced tea inside the ice bin, his immediate reaction was not to deny his mistake, but to remove the bottle inside the bin and throw it outside. More importantly, when he was asked to make a written explanation of his action, he admitted that the bottled iced tea was his.
Thus, even if there was an initial reticence on Arenas' part, his subsequent act of owing to his mistake only shows the absence of a deliberate intent to lie or deceive his CBTL superiors. On this score, we conclude that Arenas' action did not amount to serious misconduct.
Moreover, the imputed violations of Arenas, whether taken singly or as a whole, do not necessitate the imposition of the strict and harsh penalty of dismissal from service. The LA, NLRC and the CA all consistently ruled that these offenses are not grave enough to qualify as just causes for dismissal. Factual findings of the labor tribunals especially if affirmed by the CA must be given great weight, and merit the Court's respect.
As a final remark, we note that petitioner Walden Chu (Chu) should not be held jointly and severally liable with CBTL for Arenas' adjudged monetary awards. The LA and the NLRC ruled for their solidary liability but the CA failed to dispose this issue in its decision.
A corporation is a juridical entity with a legal personality separate and distinct from those acting for and in its behalf and, in general, from the people comprising it.[23] Thus, as a general rule, an officer may not be held liable for the corporation's labor obligations unless he acted with evident malice and/or bad faith in dismissing an employee.[24]
In the present case, there was no showing of any evident malice or bad faith on Chu's part as CBTL's president. His participation in Arenas' termination was not even sufficiently alleged and argued. Hence, he cannot be held solidarily liable for CBTL's liabilities to Arenas.
WHEREFORE, in light of these considerations, we hereby DENY the petition for lack of merit. The Court of Appeals committed no grave abuse of discretion in its decision of March 26, 2013 and its resolution of August 30, 2013 in CA-G.R. SP No. 117822, except with respect to the liability of petitioner Walden Chu. We thus absolve petitioner Walden Chu from paying in his personal capacity the monetary awards of respondent Rolly P. Arenas. No costs.
SO ORDERED.
Carpio, (Chairperson), Del Castillo, Mendoza, and Leonen, JJ., concur.
[1] Rollo, pp. 3-25.
[2] Penned by Associate Justice Socorro B. Inting, and concurred in by Associate Justices Jose C. Reyes, Jr. and Mario V. Lopez; id. at 35-40.
[3] Id. at 41-42.
[4] Penned by Commissioner Numeriano D. Villena, and concurred in by Commissioners Angelo Ang Palaña and Herminio V. Suelo; id. at 62-67.
[5] Id. at 63.
[6] Id. at 43-45.
[7] Id. at 63.
[8] Id.
[9] Id. at 8-9.
[10] Id. at 9.
[11] Id. at 9-11.
[12] Id. at 57.
[13] Id. at 46-51.
[14] See Soriano, Jr. v. National Labor Relations Commission, G.R. No. 165594, April 23, 2007, 521 SCRA 526; Danzas Intercontinental, Inc. v. Daguman, G.R. No. 154368, April 15, 2005, 456 SCRA 382.
[15] 632 Phil. 228 (2010), citing Protacio v. Laya Mananghaya & Co., 601 Phil. 415 (2009).
[16] Id. at 247.
[17] Realda v. New Age Graphics, Inc. and Mirasol, Jr., G.R. No. 192190, April 25, 2012, 671 SCRA 410, 416-417.
[18] Acebedo Optical v. National Labor Relations Commission, 554 Phil. 524, 544 (2007).
[19] Nissan Motors, Phils., Inc. v. Angelo, G.R. No. 164181, September 14, 2011, 657 SCRA 520, 531.
[20] Rollo, p. 11.
[21] Id. at 50.
[22] Supra note 19.
[23] Santos v. National Labor Relations Commission, 325 Phil. 145, 156 (1996).
[24] Francisco v. Mallen, Jr., G.R. No. 173169, September 22, 2010, 631 SCRA 118, 125.
On April 1, 2008, the Coffee Bean and Tea Leaf Philippines, Inc. (CBTL) hired Rolly P. Arenas (Arenas) to work as a "barista" at its Paseo Center Branch. His principal functions included taking orders from customers and preparing their ordered food and beverages.[5] Upon signing the employment contract,[6] Arenas was informed of CBTL's existing employment policies.
To ensure the quality of its crew's services, CBTL regularly employs a "mystery guest shopper" who poses as a customer, for the purpose of covertly inspecting the baristas' job performance.[7]
In April 2009, a mystery guest shopper at the Paseo Center Branch submitted a report stating that on March 30, 2009, Arenas was seen eating non-CBTL products at CBTL's al fresco dining area while on duty. As a result, the counter was left empty without anyone to take and prepare the customers' orders.[8]
On another occasion, or on April 28, 2009, Katrina Basallo (Basallo), the duty manager of CBTL, conducted a routine inspection of the Paseo Center Branch. While inspecting the store's products, she noticed an iced tea bottle being chilled inside the bin where the ice for the customers' drinks is stored; thus, she called the attention of the staff on duty. When asked, Arenas muttered, "kaninong iced tea?" and immediately picked the bottle and disposed it outside the store.[9]
After inspection, Basallo prepared a store manager's report which listed Arenas' recent infractions, as follows:
- Leaving the counter unattended and eating chips in an unauthorized area while on duty (March 30, 2009);
- Reporting late for work on several occasions (April 1, 3 and 22); and
- Placing an iced tea bottle in the ice bin despite having knowledge of company policy prohibiting the same (April 28, 2009).[10]
Based on the mystery guest shopper and duty manager's reports, Arenas was required to explain his alleged violations. However, CBTL found Arenas' written explanation unsatisfactory, hence CBTL terminated his employment.[11]
Arenas filed a complaint for illegal dismissal. After due proceedings, the LA ruled in his favor, declaring that he had been illegally dismissed. On appeal, the NLRC affirmed the LA's decision.
CBTL filed a petition for certiorari under Rule 65 before the CA. CBTL insisted that Arenas' infractions amounted to serious misconduct or willful disobedience, gross and habitual neglect of duties, and breach of trust and confidence. To support these allegations, CBTL presented Arenas' letter[12] where he admitted his commission of the imputed violations.
On March 26, 2013, the CA issued its decision dismissing the petition. The CA ruled that Arenas' offenses fell short of the required legal standards to justify his dismissal; and that these do not constitute serious misconduct or willful disobedience, and gross negligence, to merit his termination from service. The CA denied CBTL's motion for reconsideration opening the way for this present appeal via a petition for review on certiorari.
The main issue before us is whether CBTL illegally dismissed Arenas from employment.
CBTL argues that under the terms and conditions of the employment contract, Arenas agreed to abide and comply with CBTL's policies, procedures, rules and regulations, as provided for under CBTL's table of offenses and penalties and/or employee handbook.[13] CBTL cites serious misconduct as the primary reason for terminating Arenas' employment. CBTL also imputes dishonesty on the part of Arenas for not immediately admitting that he indeed left his bottled iced tea inside the ice bin.
We DENY the petition.
As a rule, in certiorari proceedings under Rule 65 of the Rules of Court, the CA does not assess and weigh each piece of evidence introduced in the case. The CA only examines the factual findings of the NLRC to determine whether its conclusions are supported by substantial evidence, whose absence points to grave abuse of discretion amounting to lack or excess of jurisdiction.[14] In the case of Mercado v. AMA Computer College,[15] we emphasized that:
As a general rule, in certiorari proceedings under Rule 65 of the Rules of Court, the appellate court does not assess and weigh the sufficiency of evidence upon which the Labor Arbiter and the NLRC based their conclusion. The query in this proceeding is limited to the determination of whether or not the NLRC acted without or in excess of its jurisdiction or with grave abuse of discretion in rendering its decision. x x x[16] [Italics supplied]
Our review of the records shows that the CA did not err in affirming the LA and the NLRC's rulings. No grave abuse of discretion tainted these rulings, thus, the CA's decision also warrants this Court's affirmation. The infractions which Arenas committed do not justify the application of the severe penalty of termination from service.
First, Arenas was found eating non-CBTL products inside the store's premises while on duty. Allegedly, he left the counter unattended without anyone to entertain the incoming customers. Second, he chilled his bottled iced tea inside the ice bin, in violation of CBTL's sanitation and hygiene policy. CBTL argues that these violations constitute willful disobedience, thus meriting dismissal from employment.
We disagree with CBTL.
For willful disobedience to be a valid cause for dismissal, these two elements must concur: (1) the employee's assailed conduct must have been willful, that is, characterized by a wrongful and perverse attitude; and (2) the order violated must have been reasonable, lawful, made known to the employee, and must pertain to the duties which he had been engaged to discharge.[17]
Tested against these standards, it is clear that Arenas' alleged infractions do not amount to such a wrongful and perverse attitude. Though Arenas may have admitted these wrongdoings, these do not amount to a wanton disregard of CBTL's company policies. As Arenas mentioned in his written explanation, he was on a scheduled break when he was caught eating at CBTL's al fresco dining area. During that time, the other service crews were the one in charge of manning the counter. Notably, CBTL's employee handbook imposes only the penalty of written warning for the offense of eating non-CBTL products inside the store's premises.
CBTL also imputes gross and habitual neglect of duty to Arenas for coming in late in three separate instances.
Gross negligence implies a want or absence of, or failure to exercise even a slight care or diligence, or the entire absence of care. It evinces a thoughtless disregard of consequences without exerting any effort to avoid them.[18] There is habitual neglect if based on the circumstances, there is a repeated failure to perform one's duties for a period of time.[19]
In light of the foregoing criteria, we rule that Arenas' three counts of tardiness cannot be considered as gross and habitual neglect of duty. The infrequency of his tardiness already removes the character of habitualness. These late attendances were also broadly spaced out, negating the complete absence of care on Arenas' part in the performance of his duties. Even CBTL admitted in its notice to explain that this violation does not merit yet a disciplinary action and is only an aggravating circumstance to Arenas' other violations.[20]
To further justify Arenas' dismissal, CBTL argues that he committed serious misconduct when he lied about using the ice bin as cooler for his bottled iced tea. Under CBTL's employee handbook, dishonesty, even at the first instance, warrants the penalty of termination from service.[21]
For misconduct or improper behavior to be a just cause for dismissal, (a) it must be serious; (b) it must relate to the performance of the employee's duties; and (c) it must show that the employee has become unfit to continue working for the employer.[22]
However, the facts on record reveal that there was no active dishonesty on the part of Arenas. When questioned about who placed the bottled iced tea inside the ice bin, his immediate reaction was not to deny his mistake, but to remove the bottle inside the bin and throw it outside. More importantly, when he was asked to make a written explanation of his action, he admitted that the bottled iced tea was his.
Thus, even if there was an initial reticence on Arenas' part, his subsequent act of owing to his mistake only shows the absence of a deliberate intent to lie or deceive his CBTL superiors. On this score, we conclude that Arenas' action did not amount to serious misconduct.
Moreover, the imputed violations of Arenas, whether taken singly or as a whole, do not necessitate the imposition of the strict and harsh penalty of dismissal from service. The LA, NLRC and the CA all consistently ruled that these offenses are not grave enough to qualify as just causes for dismissal. Factual findings of the labor tribunals especially if affirmed by the CA must be given great weight, and merit the Court's respect.
As a final remark, we note that petitioner Walden Chu (Chu) should not be held jointly and severally liable with CBTL for Arenas' adjudged monetary awards. The LA and the NLRC ruled for their solidary liability but the CA failed to dispose this issue in its decision.
A corporation is a juridical entity with a legal personality separate and distinct from those acting for and in its behalf and, in general, from the people comprising it.[23] Thus, as a general rule, an officer may not be held liable for the corporation's labor obligations unless he acted with evident malice and/or bad faith in dismissing an employee.[24]
In the present case, there was no showing of any evident malice or bad faith on Chu's part as CBTL's president. His participation in Arenas' termination was not even sufficiently alleged and argued. Hence, he cannot be held solidarily liable for CBTL's liabilities to Arenas.
WHEREFORE, in light of these considerations, we hereby DENY the petition for lack of merit. The Court of Appeals committed no grave abuse of discretion in its decision of March 26, 2013 and its resolution of August 30, 2013 in CA-G.R. SP No. 117822, except with respect to the liability of petitioner Walden Chu. We thus absolve petitioner Walden Chu from paying in his personal capacity the monetary awards of respondent Rolly P. Arenas. No costs.
SO ORDERED.
Carpio, (Chairperson), Del Castillo, Mendoza, and Leonen, JJ., concur.
[1] Rollo, pp. 3-25.
[2] Penned by Associate Justice Socorro B. Inting, and concurred in by Associate Justices Jose C. Reyes, Jr. and Mario V. Lopez; id. at 35-40.
[3] Id. at 41-42.
[4] Penned by Commissioner Numeriano D. Villena, and concurred in by Commissioners Angelo Ang Palaña and Herminio V. Suelo; id. at 62-67.
[5] Id. at 63.
[6] Id. at 43-45.
[7] Id. at 63.
[8] Id.
[9] Id. at 8-9.
[10] Id. at 9.
[11] Id. at 9-11.
[12] Id. at 57.
[13] Id. at 46-51.
[14] See Soriano, Jr. v. National Labor Relations Commission, G.R. No. 165594, April 23, 2007, 521 SCRA 526; Danzas Intercontinental, Inc. v. Daguman, G.R. No. 154368, April 15, 2005, 456 SCRA 382.
[15] 632 Phil. 228 (2010), citing Protacio v. Laya Mananghaya & Co., 601 Phil. 415 (2009).
[16] Id. at 247.
[17] Realda v. New Age Graphics, Inc. and Mirasol, Jr., G.R. No. 192190, April 25, 2012, 671 SCRA 410, 416-417.
[18] Acebedo Optical v. National Labor Relations Commission, 554 Phil. 524, 544 (2007).
[19] Nissan Motors, Phils., Inc. v. Angelo, G.R. No. 164181, September 14, 2011, 657 SCRA 520, 531.
[20] Rollo, p. 11.
[21] Id. at 50.
[22] Supra note 19.
[23] Santos v. National Labor Relations Commission, 325 Phil. 145, 156 (1996).
[24] Francisco v. Mallen, Jr., G.R. No. 173169, September 22, 2010, 631 SCRA 118, 125.