As prescribed in the Specific Targets for Quality Objectives of the Quality Management System (QMS), the following targets in the processing of license transactions should be observed by all concerned:

	TRANSACTION	TARGET PROCESSING TIME
1.	New driver's licenses, conductor's licenses and other license transactions requiring examination	within four (4) hours or 240 minutes
2.	Plain renewals at DLRCs/License Section	30 minutes
3.	Student Permit	30 minutes
4.	Renewal of driver's licenses, conductor's licenses and other transactions not requiring examinations:	2 hours or 120 minutes
5.	Certification:	within 2 days

Adopted: 10 June 2008

(SGD.) ALBERTO H. SUANSING
Assistant Secretary